Contact Center Solution

Faster responses, smarter agents, happier customers—power up your contact center with cutting-edge AI technology
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Contact center? We go furher

AI-powered tools optimize workflows, automate tasks, and boost efficiency. Deliver seamless, personalized interactions while reducing wait times.

Empower agents and enhance customer satisfaction with intelligent automation.

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Designed to Deliver Exceptional Customer Support

AI-Powered Call Routing
Instantly directs customers to the right agent, minimizing wait times.
Automated Ticketing & Workflows
AI streamlines repetitive tasks and optimizes ticket resolution.
Real-Time Customer Insights
Provides unified data to improve agent performance and response accuracy.
Customizable Agent & Supervisor Workspaces
Tailored interfaces for better efficiency.
Scalable & Flexible Platform
Easily adapts to business growth without major investments.
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Value Delivered

More Customer Focus, Less Admin Work

Automates database management and task assignments, freeing agents for real conversations.
Customizable Agent and Supervisor Workspace

Accurate & Clean Customer Data

Eliminates duplicate contacts for better client relationships and ensures real-time insights to help resolve issues faster.

Effortless Scalability

Live’s flexible system and API allow rapid expansion—without massive investments.

AI-Driven Automation

Smart ticketing speeds up FAQ responses and supports seamless task handling.
Customizable Agent and Supervisor Workspace

Higher Agent Productivity

Real-time insights help agents work more efficiently, increasing issue resolution speed.

Faster Response Times & Lower Call Abandonment

AI-powered call routing reduces wait times by 40% and keeps abandonment rates below 5% with proactive support.

Ready to transform your contact center?

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