Contact Center

Deliver Exceptional Customer Interactions—Every Time
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One solution for seamless customer experience.

Transform customer and agent experiences with AI-powered tools that improve efficiency, eliminate repetitive tasks, and boost satisfaction.

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Why Live Contact Center?

Focus on customers, not admin work.
Live Contact Center automates database management, task assignments, and team collaboration—so your agents can focus on real conversations.
Say goodbye to duplicate contacts.
Live ensures data consistency, eliminating redundant entries and strengthening client relationships.
Scale your contact center in a day.
Live’s flexible system and API allow rapid expansion—without massive investments.
Cut response times by 40%.
Live’s AI-powered call routing instantly connects customers to the right agent, reducing wait times and increasing satisfaction.
Boost agent efficiency with real-time insights.
Live’s unified customer data empowers agents to resolve issues faster and perform better.
Reduce call abandonment below 5%.
Real-time customer data helps your team provide faster, more effective service—keeping customers engaged.
Automate FAQs with AI-driven ticketing.
Live reuses past resolutions to speed up responses to frequent customer questions, saving valuable time.
Smart Solutions for Contact Centers:

AI-Powered Ticket Automation

Resolve customer inquiries faster with automated ticket routing and smart responses.
Customizable Agent and Supervisor Workspace

Custom-Tailored Solutions

Live adapts to your unique needs—customize functionalities to streamline implementation and reduce costs.

Scalable & Flexible Contact Center Platform

Live helps agents and supervisors handle every aspect of customer engagement seamlessly.

Ready to transform your contact center?

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