Blog
Welcome to the place where we share our industry knowledge, insights, and customer experience trends. Take a deep dive through our content and enjoy!
News
ASEE Live 3.0 brings customer relationship management to a higher level
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Insights
Customer sentiment analysis: What it is and why you need to measure it
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Insights
Usage of mobile app customer support
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Insights
How to Create an Inspiring Customer Service Philosophy
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Insights
Importance of call center agent performance
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Insights
Millennials vs. Gen Z – Differences in Their Customer Service Expectations
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Insights
Benefits of bussines process management (BPM)
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Insights
Embedded softphone app: a key to successful contact center
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Insights
12 Practical Ways to Increase Team Productivity
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Insights
12 Customer Service Phrases to Use (+ 10 You Should Avoid)
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Insights
Features to look for in your contact center solution
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Insights
E-commerce customer experience: 12 ways to improve CX
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