Blog
Welcome to the place where we share our industry knowledge, insights, and customer experience trends. Take a deep dive through our content and enjoy!
Insights
Embedded softphone app: a key to successful contact center
Read more
Insights
12 Practical Ways to Increase Team Productivity
Read more
Insights
12 Customer Service Phrases to Use (+ 10 You Should Avoid)
Read more
Insights
Features to look for in your contact center solution
Read more
Insights
E-commerce customer experience: 12 ways to improve CX
Read more
Client Stories
Groupama Insurance Increases Employee Productivity with Live
Read more
Insights
Customer retention strategies during the recession
Read more
Insights
10 most important customer experience metrics to track in 2023
Read more
Insights
What is a customer journey map CJM and why is it important?
Read more
Insights
Top 8 successful debt collection techniques to follow
Read more
Insights
Benefits of localization - How to use localization to boost global customer experience?
Read more
Insights
Customer Journey Touchpoints: What Are They And How to Optimize them?
Read more
