Manage everything - from incident management, debt collection or SLA response time in one place
Live Service Desk is a platform developed according to best practices as described by ITIL. It provides a single point-of-contact (SPOC) between a service provider and its customers, vendors, business partners, and internal teams. Service Desk enables engagement through multiple channels such as telephone, email, chat, web form, social platforms and more.
Summary:
- Service Desk that automates all the tasks people don't like to do
- Speed up ticketing resolution time by up to 20%
- Use knowledge base to get quicker results
- Onboard new support specialists in a day
