One platform to manage all customer interactions - Live

Track, automate, and optimize every client interaction - from calls and emails to live chat and social - so your team never misses a beat.
To grow your client base the way you deserve, you need to be tracking the right communication metrics all across your organization.

Want more customers? You need to know what’s working—and what’s not.

Live captures every customer interaction, giving you the insights needed to close more deals and build lasting relationships.

Trusted by Industry Leaders
The all-in-one client
management platform.
Get a clear, intuitive view to track contacts,
productivity, and customer relationship easily.

Efficiently manage your contact center workforce.

Resolve customer complaints faster than ever.

Optimize your service desk ROI with AI-powered insights.

One dashboard for all channels. 
Phone, email, chat, social - everything in one place.

Want to see how this works for your team?
Schedule a personalized walkthrough
How Live helps companies win

Understand your customers

Track every interaction from first touch to post-sale.

Find the right
messaging

See what channels and messages drive engagement.

Spot problems fast

Identify bottlenecks in your sales and support processes.

Double down on success

Learn what top reps do differently—and scale it.

One dashboard, every channel

Manage calls, emails, and chats from a single screen.
Get your free guide to boost customer experience
Why teams love Live?

Boost Profit

Automate sales and support to reduce costs and maximize revenue.

Track Performance

Get real-time insights into every customer interaction.

Predict Outcome

Use AI to forecast customer needs and optimize workflows.

Stop revenue leaks

Identify and fix gaps in your business strategy.
How does it work?
Glad you asked.
How does it work?

Capture every interaction.

Calls, emails, chats, social—Live brings all your customer conversations together.

Find hidden
insights.

Identify trends, measure engagement, and see what’s working in real-time.

Deliver exceptional service.

Solve problems faster and personalize every interaction with AI-driven automation.
Ready to streamline customer conversations and boost revenue?
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