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June 21, 2023

LIVE 3.0: Elevating Communication and Customer Relationships

We are thrilled to share the latest updates and advancements from Live 3.0 - our platform designed to help companies worldwide grow their profitability.

We are excited to recap the success of our recent event in Zagreb, where we unveiled Live 3.0, the newest version of our comprehensive communication platform and CRM tool. We are thankful to all the attendees who made it a truly memorable occasion.

Showcasing over 30 years of expertise, Live 3.0 represents a significant milestone, offering businesses an advanced solution to enhance customer relationships through improved communication and meticulous interaction monitoring. Join us as we dive into the extensive capabilities and exciting features that make Live 3.0 a game-changer for businesses worldwide.


Personal Workspace serves as the ultimate starting point for agents, ensuring streamlined efficiency and enhanced focus. It offers a unified location where agents can effortlessly access their daily tasks while benefiting from a customizable dashboard that displays critical key performance indicators (KPIs) tailored to their specific needs. With tasks automatically delivered and consolidated in one place, agents can prioritize their work, minimize time spent searching for tasks, and maximize productivity. Experience the benefits of focused task management, a user-oriented configurable dashboard, and unparalleled agent efficiency, all within the Personal Workspace.


We are excited to introduce the Communication Result, a powerful tool designed to streamline conversation management. With Communication Result, you can easily record and categorize the reasons for conversations, allowing for efficient tracking and analysis without the need to create additional tickets. This way, you can reduce unnecessary ticket volume while providing valuable insights into customer interactions and improving overall communication processes.


Experience the power of Flexible Reporting Possibilities, a feature allowing businesses to create and customize reports tailored to their needs. Extract valuable insights and analyze data from various aspects of customer interactions and operations, empowering informed decision-making and improvements. Benefit from customizable data analysis, data-driven decision-making, better insights into customer behavior, and compliance adaptability.


At ASEE Live, we are constantly working on empowering organizations to connect and communicate with their customers seamlessly and efficiently. To stay informed on our new features and the ways they can help your organization, be sure to check out our blog. We regularly publish articles and resources on the latest trends and developments in omnichannel communication.

Learn more about how the Live product family can help you support and improve your customer experience strategy.

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