Live ensures every complaint is tracked, investigated, and resolved—on time, every time. Deliver a seamless, compliant, and efficient complaint resolution process across all communication channels.
How Live Complaint Management Simplifies Complaint Handling:
Maintain Consistent Records Across All Touchpoints
Customer complaints come from multiple sources—phone, email, social media, chatbots, and more. Live centralizes every complaint, ensuring proper tracking, investigation, and resolution.
Ensure Regulatory Compliance
Live helps businesses meet governmental and internal regulations by handling complaints within the required resolution timeframe.
Smart Notifications & Compliance Metrics
Stay ahead of deadlines with real-time alerts and advanced tracking for regulatory compliance, SLAs, and customer follow-ups.
Industries that benefit from Live Compliance Solution:
