Blog
Welcome to the place where we share our industry knowledge, insights, and customer experience trends. Take a deep dive through our content and enjoy!
Client Stories
With Live PBZ Card provides a premium omnichannel experience for their clients
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Insights
What Is the difference between inbound and outbound call centers?
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Insights
Importance of customer service experience in the healthcare industry
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Insights
The importance of service desk optimization
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Client Stories
KentBank elevates customer relations with Live omnichannel communication platform
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Insights
How to create an effective communication strategy with your customers
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Insights
Reduce customer churn rate by providing a great customer experience
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Insights
The difference between Omnichannel and Multichannel strategies
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Insights
How to implement proactive customer service? [Best examples]
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Insights
Drive engagement with customer-oriented communication
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Insights
How to improve customer experience in retail industry?
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Insights
From Data to Dollars: How CRM Increases Revenue at Every Stage
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